Shipping & Returns
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INTERNATIONAL SHIPMENT
Standard Airmail ($50) - This mode is chosen at the risk of the customer and does not require a signature upon arrival because it is not track-able or recorded. If it does not arrive, there will be no eligibility for a free reship because this method is not insured. It will take three to seven days for delivery.
You may monitor this service in your country completely with International Recorded Delivery, which costs $80.00. It usually takes 3–7 days for this method to reach, depending on where you live. It must be signed for upon delivery.
Please be aware that Cathinonelabs.com does not guarantee these delivery time-frames; rather, these represent the mail service's expected arrival timings. Any issues arising from late arrivals should be addressed with the mail service directly. When a delivery attempt is made on an order but no one is home to sign for it, the order is taken to the closest sorting office and you receive a delivery attempted letter, which you should bring with you to pick it up as soon as possible. If you do not pick up your order within the allotted time, it will be destroyed and not be returned to us, thus you will not be eligible for a refund or a reship.
RETURNS, REFUNDS & REPLACEMENTS
We do not provide a return policy because of the nature of our business, and all sales are final with no exceptions. This may sound severe, but because of the nature of the substance, any tampering may seriously hurt researchers, and if we were to resell, we couldn't guarantee the purity. We are unable to cancel an order once it has been dispatched, however customers who choose to do so between the time of purchase and the time of shipment can do so for a complete refund. We at CATHINONE LABS provide a replacement shipment for any tracked order that does not reach its destination after 21 business days.
Kindly take note of the following:
Customers may cancel any order at any time between the time of purchase and the shipment date.
After the purchase has been sent from our warehouse, all sales are final.
We don't take returns and don't give you a return address.
After 15 business days, only recorded mail is eligible for a complimentary reship.
Customers order unrecorded mail at their own risk, and if it doesn't arrive, it won't be reshipped.
The nations that are not offered for reshipment must not be on our shipping RED list.